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  • TeleTech Forms Strategic Alliance With Lithium Technologies Wednesday, July 21, 2010 @ 6:25PMENGLEWOOD, CO and EMERYVILLE, CA--(Marketwire - 07/21/10) - TeleTech (NASDAQ: TTEC - News ), a leading global business process outsourcing (BPO) company, has formed a first of its kind strategic alliance with Lithium Technologies , the leader in Social CRM, to develop a fully integrated solution for serving the social customer. The new solution combines vibrant customer networks with traditional ...
  • Skype updated for iOS 4, background VoIP is a go (update: no plans to charge for 3G use) Wednesday, July 21, 2010 @ 2:32PMWell, it's about time. Touted back in March as one of the pillar apps to benefit from the new multitasking API, Skype has finally been updated to iOS 4 compatibility. We're seeing crisper, more retina display-friendly graphics and, more importantly, background VoIP (not for iPhone 3G, naturally). A notification window will pop up when you're called or messaged, and you can use other apps while ...
  • Avaya adds Nortel technology to contact centre software Wednesday, July 21, 2010 @ 5:04AMAura Contact Center combines phone, email, SMS and IM Avaya is overhauling its contact centre software with features designed to boost productivity and also to demonstrate that the company is brimming with innovation it hopes will attract new customers, and keep those it acquired along with Nortel's enterprise division. The smorgasbord of upgrades and new products being announced by the company ...
  • Avaya bolsters contact centers, integrates Nortel technology Wednesday, July 21, 2010 @ 4:01AMAvaya is overhauling its contact center software with features designed to boost productivity and also to demonstrate that the company is brimming with innovation it hopes will attract new customers, and keep those it acquired along with Nortel's enterprise division.
  • Avaya Advances Real-time Business Communications; Launches Next-Generation Customer Service and Collaboration ... Wednesday, July 21, 2010 @ 2:45AMDubai, UAE . - Avaya, a leading global provider of business communications applications, systems and services, today announced a suite of new and enhanced product innovations and services based on Avaya Aura™ that redefine the economics and effectiveness of real-time, multi-media enterprise communications.
  • Backed by Sevin Rosen and H2O Partners, Tangoe Plans $75M IPO - cbl Tuesday, July 20, 2010 @ 6:49PMBy citybizlist StaffDALLAS -- Tangoe Inc., a maker of communications lifecycle management software, ...
  • Ask Maggie: Avoiding data plans, and Android vs. BlackBerry Friday, July 16, 2010 @ 6:07AMCNET's Maggie Reardon answers question about how to avoid getting a data contract on a family plan and comparing the new Droids to BlackBerry devices, as well as the future of Google's Nexus One.
  • Vivox lands $2M for voice chat software Wednesday, July 14, 2010 @ 8:04AMVivox Inc., a venture-backed company in Natick making voice-over-Internet software for games and social media , has taken a $2 million financing from NBC venture arm Peacock Equity.
  • Harris Corporation Receives $11 Million Order from U.S. Department of Defense for Falcon III AN/PRC-117G Multiband ... Wednesday, July 14, 2010 @ 8:00AMHarris Corporation , an international communications and information technology company, has received an $11 million order from the U.S. Department of Defense for Falcon III® AN/PRC-117G multiband manpack radio systems to address the emerging requirements for increasingly capable networked battlefield communications.
  • Skype, Fring in war of blogs cut connection Tuesday, July 13, 2010 @ 11:13PMA war of blogs has erupted between Fring and Skype, two Silicon Valley firms that offers apps for voice or chat. Fringe, has accused Skype of ordering an end to the pair’s four-year interconnection relationship in retaliation for it blocking Skype users from its new iPhone service.
  • Urbanite Sunday, July 11, 2010 @ 10:04PMAn increasingly number of public agencies and employees are jumping ship from their clunky office email services, opting to use Gmail out of sheer frustration with their office programs.
  • PanTerra Networks Strengthens Its Service Offering With Vertical Service Enhancements Tuesday, June 29, 2010 @ 5:22AMPanTerra Boosts Service Offering With Readable Voicemail, Call Recording, Translation to Text, Account Codes and Mixed Media Compliance and Archiving
  • PanTerra Networks Strengthens Its Service Offering With Vertical Service Enhancements Tuesday, June 29, 2010 @ 5:00AMSUNNYVALE, CA--(Marketwire - 06/29/10) - PanTerra Networks ( www.panterranetworks.com ), the leading provider of cloud-based Unified Communications Solutions for small and mid-sized enterprises, announced today increased service features targeted at legal, healthcare, financial and accounting firms. Readable voicemail recently added to the WorldSmart UC package ...
  • Counter Strike: Source Now Available for Mac Friday, June 25, 2010 @ 7:03AMThis revamped classic -- priced under $7 for the next two days.
  • Facing off with FaceTime Thursday, June 24, 2010 @ 5:39PMFaceTime is perhaps one of most intriguing new features of the iPhone 4, so Dan Moren combed his hair and fired up the old video chat.
  • Students chat with teacher who visited school in Ethopia Thursday, June 24, 2010 @ 12:59AMTENAFLY – The caring continues to expand with Tenafly Middle School teacher Mark Hyman’s Global Care club, where students are breaking boundaries.
  • SkypeKit SDK could bring gift of gab to more gadgets Wednesday, June 23, 2010 @ 11:38AMSkype has announced the launch of a new software development kit (SDK) that will allow hardware makers and third-party software developers to integrate Skype's communication technology into their own products and applications. The SkypeKit SDK supplies APIs for plugging into Skype's messaging, voice, and video chat service. It also includes an implementation of SILK, the company's audio ...
  • E3 unofficially kicks off with a show of new games and gadgets Monday, June 14, 2010 @ 8:31PMBy Troy Wolvertontwolverton@mercurynews.comLOS ANGELES — The Electronic Entertainment Exposition — better known as E3 — got a big, if unofficial, kick-off on Monday as two of the video game industry's largest players touted their latest wares.
  • Microsoft unveils 'Kinect' gaming technology Monday, June 14, 2010 @ 3:08PMMicrosoft wants to build on the success of the Wii's motion-capture wand - by getting rid of the wand entirely.
  • Microsoft makes push for new game audience Monday, June 14, 2010 @ 3:07PMLOS ANGELES (AP) — To appeal to families ready to graduate from the Nintendo Wii, Microsoft Corp. wants to build on the success of the Wii's motion-capture wand — by getting rid of the wand entirely. On Monday, Microsoft detailed its new ...
  • Review: Sprint's Evo 4G does everything Friday, June 11, 2010 @ 10:45AMThe Evo 4G is a phone ahead of its time. This is not a good thing. On paper, the Evo 4G with Sprint is one of the mightiest phones you'll find. The reality, however, is that it's probably too soon for most people. The network and software isn't in...
  • Need more like Ovitt Monday, June 7, 2010 @ 12:37PMDid your editorial board actually consider the qualifications of incumbent Gary Ovitt and challenger Ron Wall before somehow coming to the conclusion that Wall is the better candidate for 4th District county supervisor?
  • Enterprise 2.0 Conference Boston Previews Breaking Event News Monday, June 7, 2010 @ 11:17AMSponsors and Exhibitors Chose Leading Enterprise Event as Choice Platform for Making Important Announcements read more
  • Enterprise 2.0 Conference Boston Previews Breaking Event News Monday, June 7, 2010 @ 11:00AMThe Enterprise 2.0 Conference, produced by UBM TechWeb, today previews breaking news that will be made at next week's event, happening June 14-17, 2010, at the Westin Boston Waterfront Hotel. Â Enterprise 2.0 examines how social and collaborative applications can be leveraged to drive efficiency, productivity and innovation in business -- topics that will be covered in depth in event workshops ...
  • Microsoft taking aim at iLife with Windows Live Wave 4 Monday, June 7, 2010 @ 7:05AMWindows Live Wave 4 isn't even in beta yet, but Microsoft's marketing department is already using it to attack Apple's products and services. When the software giant unveiled Windows Live Essentials Wednesday , it merely showed off what was coming over at WindowsLivePreview.com . Apparently, the site contains more than just a preview: towards the bottom of the page there's a comparison of ...
  • The Future of Online Casinos Monday, June 7, 2010 @ 5:55AMDuring the past 20 years online gambling has grown in both sophistication and popularity.
  • Skype vs. Google Talk Monday, June 7, 2010 @ 5:19AMSkype and Google Talk overlap in offering VoIP, video and instant messaging over the Internet, but the wild card that will determine whether one rival triumphs over the other is what Google might do. Google - Google Talk - Instant messaging - Voice over Internet Protocol - Searching
  • Is the iPhone ready for video chat? Monday, June 7, 2010 @ 12:57AMApple is expected to announce its fourth-generation iPhone hardware on Monday that will include a forward-facing camera that can be used for video chat.
  • Facebook Video Chat - A New Way To Get In Touch With Your Social Network Saturday, June 5, 2010 @ 4:46PMHave you considered that there might be more to Facebook than posting on your friend's walls or sending them an on-site message? Or tired of sending up a poke to get their attention?
  • Tablet rivalry: For now, it's Android vs. Apple Saturday, June 5, 2010 @ 11:45AMThough the future of the nascent tablet market is anyone's guess, this year, the main rivalry is between Apple's iPhone OS and Android, analysts say.
  • iPhone 4G: Is video chat finally fit for business? Saturday, June 5, 2010 @ 3:25AMVideo chat could take a giant leap forward at WWDC Apple is expected to announce its fourth-generation iPhone hardware on Monday that will include a forward-facing camera that can be used for video chat, allowing real-time wireless videoconferencing.
  • Sprint HTC Evo 4G is fast, but battery life is short Friday, June 4, 2010 @ 2:25PMSprint's newest smartphone the HTC Evo 4G can rocket you to the newest, zippiest mobile data networks in the U.S., but at a huge strain on battery life.
  • WWDC Preview: Will Next-gen iPhone Be Ready for Video Chat? Friday, June 4, 2010 @ 9:04AMApple is expected to announce its next-gen iPhone hardware on Monday that will include a forward-facing camera that can be used for video chat. But are users ready to be seen? iPhone - Apple - WWDC - Handhelds - Smartphones
  • iPhone next-gen: Ready for video chat? Friday, June 4, 2010 @ 5:13AMComputerworld - Apple is expected to announce its fourth-generation iPhone hardware on Monday that will include a forward-facing camera that can be used for video chat, allowing real-time wireless videoconferencing.
  • FMC market cranks it up a notch Wednesday, June 2, 2010 @ 3:34AMThere's been a flurry of activity on the fixed mobile convergence front, a discipline currently placing a large emphasis on slashing international roaming and long-distance charges for users of dual-mode mobile devices.
  • The Best Of The TechCrunch Disrupt Hackathon Saturday, May 29, 2010 @ 7:12AMLast week on the final day of TechCrunch Disrupt, the TechCrunch Hack Day winners got to present onstage just before the Startup Battlefield finalists went into Round Three. It was an opportunity for the Disrupt audience to meet a few of the best and brightest from the past weekend's event. When Daniel Raffel, Chad Dickerson and myself imagined the event we saw it as a chance to open a backdoor ...
  • It's a scary world Friday, May 28, 2010 @ 4:50AMTokyo - Young Japanese people are evolving a new lifestyle for the 21st century based on the cellphones that few are now able to live without.
  • Google TV turns on at I/O: runs Android and Flash, partnered with Sony, Logitech, and Intel Thursday, May 20, 2010 @ 11:29AMdigg_url = 'http://www.engadget.com/2010/05/20/google-tv-turns-on-at-i-o/'; As expected, Google just announced Google TV at I/O. There's four billion TV viewers worldwide, making it the biggest market in the world, and Google's after it in a big way -- it's a $70 billion ad market in the US alone, after all. According to Google, "video should be consumed on the biggest ...
  • Hands-on With Android 2.2 (Froyo) and Flash 10.1 Thursday, May 20, 2010 @ 11:08AMGoogle's I/O Conference kicks off Day 2 with the official unveiling of Android 2.2 aka Froyo. We've had a review build of 2.2 with full Flash 10.1 support on a Nexus One for under a week. Here's what we found. The bump from Android 2.1 to 2.2 isn't as significant as the bump from 1.6 [...]
  • Beejive Introduces BeejiveIM for the iPad Thursday, May 20, 2010 @ 7:00AMSAN FRANCISCO, CA--(Marketwire - 05/20/10) - Beejive, Inc. today announced that BeejiveIM for the iPad, the most full-featured instant messaging solution available on Apple's newest platform, is available for purchase from the iTunes App Store. This native, highly customizable iPad app supports AIM/iChat/MobileMe, MSN/Windows Live, Yahoo!, MySpace, GoogleTalk, ICQ, Facebook chat & Jabber ...
  • EON Reality's CEO Presented Tech Talk at Eurographics 2010 in Sweden Wednesday, May 19, 2010 @ 11:35AMMats W. Johansson, CEO of EON Reality, the world's leading interactive 3D software provider, conducted a tech talk at Eurographics in Norrköping, Sweden earlier this month on the topic of "Training and Learning in Virtual Environments." The 31st annual conference of the European Association for Computer Graphics was organized by the Linköping University together with SIGRAD, the Swedish chapter ...
  • EON Reality's CEO Presented Tech Talk at Eurographics 2010 in Sweden Wednesday, May 19, 2010 @ 11:31AMCan 3D Technology Change the Way We Conduct Training and Education?
  • EON Reality's CEO Presented Tech Talk at Eurographics 2010 in Sweden Wednesday, May 19, 2010 @ 11:23AMIRVINE, CA--(Marketwire - 05/19/10) - Mats W. Johansson, CEO of EON Reality, the world's leading interactive 3D software provider, conducted a tech talk at Eurographics in Norrkping, Sweden earlier this month on the topic of "Training and Learning in Virtual Environments." The 31st annual conference of the European Association for Computer Graphics was organized by the Linkping University ...
  • LivePerson and Air2Web Take Chat Mobile Wednesday, May 19, 2010 @ 8:17AMJoint Solution Connects Consumers With Live Agents via Text Messaging
  • LivePerson and Air2Web Take Chat Mobile Wednesday, May 19, 2010 @ 8:00AMATLANTA, GA--(Marketwire - 05/19/10) - LivePerson , Inc. (NASDAQ: LPSN - News ), a provider of online engagement solutions that facilitate real-time assistance and expert advice, and Air2Web, a mobile technology company that creates personalized brand experiences and complete customer relationships, announced today a partnership to provide a fully integrated mobile chat solution powered by SMS ...
  • All you need for a Google Voice invite is a .edu email account Friday, May 14, 2010 @ 11:24AMGoogle Voice is still only available with an invitation from Google or from another Google Voice user, but today it made a big step toward being open to everybody.
  • Goober 3 beta offers HD VoIP calls and video-conferencing Tuesday, May 11, 2010 @ 4:39PMGoober Networks has announced a public beta of Goober 3.0, its unified communications software. The new version allows HD VoIP calling, multi-user video conferencing, and multi-protocol instant messaging.
  • Goober 3 beta offers HD VoIP calls and video-conferencing Tuesday, May 11, 2010 @ 4:23PMGoober Networks, in a bid to better compete with Skype and its ilk, has announced a public beta of Goober 3.0, its unified communications application. The new version allows HD VoIP calling, multi-user video conferencing, and multi-protocol instant messaging.
  • GeckoSystems Applauds BUYINS.NET's GCKO Latest Naked Short Analyses Tuesday, May 11, 2010 @ 4:09PMCONYERS, GA--(Marketwire - May 11, 2010) - GeckoSystems Intl. Corp. ( PINKSHEETS : GCKO ) reported today that they are very pleased with the impact of the recent and ongoing GCKO naked short analyses currently being performed by BUYINS.NET.
  • GeckoSystems Applauds BUYINS.NET's GCKO Latest Naked Short Analyses Tuesday, May 11, 2010 @ 3:56PMCONYERS, GA--(Marketwire - 05/11/10) - GeckoSystems Intl. Corp. (Pinksheets: GCKO - News ) reported today that they are very pleased with the impact of the recent and ongoing GCKO naked short analyses currently being performed by BUYINS.NET. GeckoSystems is a dynamic leader in the emerging mobile robotics industry revolutionizing their development and usage with "Mobile Robot Solutions for ...